We collect information from our customers or about our customers in instances when a customer initiates an online request for a demonstration, or executes contracts with. We are committed to protecting the privacy and confidentiality of information about our customers, as well as the data of our customers.
- regulatory authorities
- affiliated or partner companies
- any entity with a service or product contract with White Elephant Tech for providing software solutions to us.
WHITE ELEPHANT TECH may also use information about our customers for internal business purposes, such as billing, statistics, client services, fraud monitoring, and expanding and improving the products offered by WHITE ELEPHANT TECH. Additionally, we may use the information, including postal address and/or email address, to send you product information and marketing material. (You may opt out of receiving such information by contacting WHITE ELEPHANT TECH and completing a written request to be removed from any such list.) We do not disclose the personal identity information data you provide to us via our online software to any third party for any marketing purposes. We do not sell, trade, or distribute the information we collect from you to outside vendors or third parties unrelated to the services provided by White Elephant Tech. This type of information may be disclosed to authorize regulatory authorities, upon request, as required by law.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
How we use collected information
We may collect and use Users personal information for the following purposes:
- To improve customer service-
Information you provide helps us respond to your customer service requests and support needs more efficiently.
- To personalize user experience-
We may use information in the aggregate to understand how our users as a group use the services and resources provided on our site.
- To improve our site-
We may use feedback you provide to improve our products and services.
- To process payments-
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
- To run a promotion, contest, survey or other site feature-
To send Users information they agreed to receive about topics we think will be of interest to them.
- To send periodic emails-
We may use the email address to send user information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If user decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the user would like to unsubscribe from receiving future emails, they may do so by contacting us via our site.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our site.
Sensitive and private data exchange between the Site and its users happens over a secured communication channel and is encrypted and protected with relevant security.
Sharing your personal information
We do not sell, trade, or rent users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.